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Important Notice to our Valued Customers


Irasshai!

Most Recent
  • GOLDEN WEEK HOLIDAYS
  • Please be informed that PNB Tokyo and Nagoya will be closed on the following dates in observance of the Golden Week in Japan:

    April 24, 2010 (Thursday) Showa Day

    May 02, 2010 (Sunday) OPEN

    May 03, 2010 (Monday) Constitution Day

    May 04, 2010 (Tuesday) Greenery Day

    May 05, 2010 (Wednesday) Children's Day

     

2009
  • In compliance with the newly implemented Bangko Sentral ng Pilipinas Circular no.649, maximum allowable remittance credit for GFC is up to an aggregate amount of 100,000 pesos in a calendar month.

Monthly aggregation means that the client can send a maximum of PHP 100,000 in a period of one calendar month.

Example:

 

GFC holder's existing GFC balance as of October 31 is PHP 85,000. For the month of November, a cardholder can still receive remittance credits to a maximum of PHP 100,000

Date of Remittance Credit

Origin of Remittance

Remittance Amount in Pesos

November 10, 2009

Hong Kong

PHP 25,000

November 15, 2009

Singapore

PHP 35,000

November 20, 2009

Japan

PHP 30,000

November 25, 2009

Japan

PHP 15,000 (Not thru GFC but APAS)

For remittances beyond the monthly allowable credit, money can be sent through Advise and Pay Service (APAS) upon confirmation with the Remitter. Thus, in the example above, the November 25 remittance amount equivalent to PHP 15,000 shall be sent by APAS since as of November 20, 2009, total credits for the November is already at PHP 90,000; remaining remittance credit is only PHP 10,000.

 

On December 1, available remittance credit limit for the month is again at PHP 100,000.

 

To avoid delays in GFC remittances, we recommend that cardholders/beneficiaries keep track of remittance credits. PNB Japan has to confirm with clients GFC transactions that would cause the monthly remittance credits to go beyond PHP 100,000. Non-confirmation will cause the remittance transaction to be put on hold. For future remittances, PNB recommends and offers assistance in the opening of Philippine-based Accounts through APAS.

  • We are pleased to inform you that effective January 20, 2009, PNB Tokyo & Nagoya will resume the following services temporarily suspended last December 12, 2008:
  • Opening of Account in the Philippines for beneficiaries
  • Global Filipino ATM Card for beneficiaries
  • Transfer of funds & Repatriation of funds by order of customer in Japan
  •  Balance Inquiry/Update (over the counter only).

However, assistance provided for opening of remitters’ savings account   in the Philippines shall remain temporarily suspended until    further notice.

Thank you for your kind understanding. 

PHILIPPINE PASSPORT ONLY is no longer valid as ID

PNB encourages the use of Alien Registration Card (ACR) as ID .

In compliance with Japanese regulations, PNB Japan has changed its policy on Acceptable IDs.

Philippine Passports do not have a column to write the Passport holder's current address in Japan . Therefore, PNB is obliged to have additional address proof if you present your Philippine Passport as ID. To clearly confirm your address in Japan , PHILIPPINE PASSPORTS should be complemented by any of the following documents:

•  Most recent Utility Receipts e.g. Gas, Electricity, Water, Telephone, Mobile Phones, etc.

•  Temporary certificate when an ACR is unavailable during application or extension. ( Gaikokujin Toroku Genpyo Kisai Jiko Shomeisho 外国人登録原票記載事項証明書 )

•  Certificate of Alien Registration ( Gaikokujin Toroku Shomeisho 外国人登録証明書 )

•  Any Japanese Government issued document reflecting current address in Japan .

EXCEPTION:

Philippine Passports are acceptable as valid ID for 90-day-visa holders for over-the-counter transactions.

 

2008
  • Effective December 12, 2008, the following services are temporarily suspended due to implementation of new Japanese regulation. PNB Tokyo and Nagoya will make best efforts to resume these services by obtaining permission for "Foreign Bank Agency Business" from Financial Services Agency. as of December 9, 2008

    • Pre-Assigned Account in the Philippines for beneficiaries
    • Global Filipino ATM Money Card
    • Account Opening in the Philippines for Remitters
    • Transfer of the funds out of the accounts in the Philippines and Closure of the accounts in the Philippines by order of account holders reside in Japan
    • Passbook updating
  • Delay on Philippine Remittance on August 1, 2008
  • Impediment of relations with Anti-social forces as of July 1, 2008

    "PNB Tokyo and Nagoya declare that a firm and resolute stand is taken against Anti-social forces which threaten the order and security of the society. PNB Tokyo and Nagoya will consistently impede and thoroughly eliminate and rule out relations with Anti-social forces and refuse to provide Anti-social forces with any base for activities."

  • Effective  April 1. 2008, PNB Tokyo has aligned in accordance to the Japan Bankers Association “ Compensation for fraudulent withdrawal” , which was announced on 19 February. 2008.

    PNB Tokyo will reimburse customers who have been victimized by fraudulent loss through withdrawal from their Savings Deposit Account by use of stolen passbook, in line with the Depositor Protection Law and the guideline stated in the Terms & Conditions for Deposit Account. In the case of customer's “gross negligence” or “negligence”, PNB Tokyo will discuss with the customer and handle the cases individually.

    Depositors' immediate notification of the incident is mandatory for receiving compensation and please inform us immediately by phone or e-mail when your passbook is stolen or lost.

    Phone : 03-5401-3384 (PNB Tokyo , Deposit Section )

    E-mail : deposit @ pnbtokyo.co.jp  

  • Effective April 1, 2008 PNB Tokyo and Nagoya shall assist Philippine Based Account opening via over-the-counter only.

  • Effective February 01, 2008, the following Fee Schedule shall be applied for USD to USD transactions:
    Through Deposit Account 
    Deposit (Placement) By USD cash 1.5%
    By Inward TT 0.05% (minimum 3,000 yen)
    Withdrawal By USD cash 1.5%
    By Outward TT 1.0% plus TT Commission 2,000 yen to the Philippines
    TT Commission 5,000 yen to Domestic & USA(Mainland)
    TT Commission 7,000 yen to other countries
    Being separately from the transactions through Deposit Account  
    Inward TT with payout in USD Cash (not through Deposit Account) Inward TT Handling fee 0.05% (minimum 3,000 yen)
    USD Cash Cash Handling fee 1.5%
    Remittance transaction using USD cash at over-the counter Cash handling fee 1.5%
    Handling fee 1.0%
    Remittance Commission 2,000 yen to the Philippines
    5,000 yen to USA(Mainland) and 7,000 to other countries
                                                   
  • Effective January 04, 2008 , the following changes in PNB Japan's front end fees will apply:
  • Type of Transaction

    FROM (Existing)

    TO (Revised)

    USD Cash for remittance to USD a/c (PNB & other banks)

    1.0% fx commission + 2,000 yen remittance charge

    1.5% cash handling fee + 1.0% fx commission + 2,000 yen remittance charge

    USD Cash for remittance to Peso a/c (PNB & other banks), GFMC, APAS, 3D

    2,000 yen or 2,500 yen (for 3D) remittance charge only

    1.5% cash handling fee + 2,000 yen or 2,500 yen (for 3D) remittance charge

     

 

2007
  • Please note that The One-year PAL-PNB Liberng Bagahe Promo ended on April 1, 2007
  • Effective January 4, 2007“Know Your Customer” (KYC) Law will require financial institutions to verify ID Documents of applicants for money transfers over JPY100,000 .Click here for english or japanese

 

2006
  • Please be informed that effective November 22, 2006, we no longer offer Peso travelers' checks

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